Ensure the latest version of Chrome is installed.

Trusted Sites and Switching off pop-ups

  • Click onto the ‘customize and control Google Chrome’ menu button. This is located at the right-hand side of the address bar:

  • Click onto 'Settings'.

  • Scroll to the bottom and click onto the ‘Advanced’ hyperlink.

  • Under the Privacy and security heading, click onto ‘Content Settings’.

  • Click onto ‘Popups’.

  • Ensure Popups are set to ‘Allowed’.

Within the ‘Allow’ section, use ‘Add’ to add your system URL (e.g. http:\\172.16.x.xx, or your website address e.g. https://c8.adaptondemand.com)  and press enter.

Clearing the cache on Chrome

Prior to logging into Adapt for the first time, your browser cache will need to be cleared.

  • Click onto the ‘customize and control Google Chrome’ menu button:

  • Select the ‘More Tools’ option.  

  • Select the ‘Clear browsing data’ option.

  • Tick the options and click on the ‘Clear data’ button,

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