Ensure the latest version of Firefox is installed.
Trusted Sites
Click onto the Firefox Home icon on the top right-hand side
Click onto ‘Options’ at the bottom of the page.
Click onto the ‘Security’ tab.
Select the ‘Exceptions’ button at the top right-hand side (next to “warn me when sites try to install add-ons”).
Type in your Adapt URL and press enter (e.g. http:\\172.16.x.xx, or your website address e.g. https://c8.adaptondemand.com). Click ‘Allow’, then ‘Close’.
Switching off pop-ups
Click onto the ‘Content’ tab and select the ‘Exceptions’ button for ‘Block popup windows’.
Type in the name of your Adapt URL and click ‘Allow’.
Click OK to close the ‘Settings’ menu.
Clearing the cache on Firefox
Prior to logging into Adapt for the first time, your browser cache will need to be cleared.
Click onto the ‘Settings’ option.
Select the ‘Advanced’ tab.
Click onto the ‘Network’ tab.
Within the section for Cached Web Content, click onto the “Clear now” button.
Click ‘OK ‘to close the window.